Problem Steps Recorder in Windows 7

Author: Karen Dietrich
Description:

One new tool in Windows 7 is the Problem Steps Recorder (PSR) — especially for those of us who provide tech support to Windows users. No matter how hard they try, users often have problems accurately describing the problem they're experiencing or the steps they took before or after experiencing it. The Problem Steps Recorder will document the steps the person took and record the steps with text and images.

Tag(s): Assistive Technology Computer Access - AT General Education High School Learning Disability Professional Resources