Warm Line (Mental Health America of Virginia, MHAV)
This Warm Line is a peer-run service for residents of Virginia. They offer this support line for individuals, family members, and other concerned parties who would like someone to talk to, or who request community mental health resources, or who have specific questions about their recovery journey. The peers who answer this Warm Line listen with compassion and provide non-judgmental support.
The peers at MHAV are not licensed professionals, medical providers, or legal advisers. MHAV’s Warm Line is not intended for these purposes. Additionally, the staff and volunteers at MHAV maintain strict confidentiality and do not divulge personally identifying information regarding a caller. When times are busy, the Warm Line call may be limited to 20 minutes as we have others to serve as well, but not to worry! In that phone call, we'll ensure that you're receiving undivided attention -- straight from people who have lived experience with mental health and mental health recovery.
A Warm Line is not a Hotline, which is for individuals in need of emergency services. If you are in crisis, please call the National Crisis Hotlines (National Suicide Prevention Lifeline) 1-800-273-8255, or 911. Mental Health America also has a partnership with Crisis Text Line; text MHA to 741741 if you'd like to use the Crisis Text Line if you feel like you're in crisis.
MHAV Warm Line: 1-866-400-MHAV (6428)
- Monday to Friday, 9 AM to 9 PM
- Saturday, Sunday and Holidays, 5 PM to 9 PM
- Spanish Services every Friday and Saturday, 5 PM to 9 PM, call or text
This Warm Line is also available in Spanish.